Privacy Policy
This policy explains how Hackura Labs handles information that you submit through contact forms, email routing, and related site interactions.
Information We Collect
When you send a message through a contact form or another routed email flow, we may collect the information you choose to provide, such as your name, email address, organization, subject line, and message content.
We may also receive limited technical metadata needed to deliver and secure the message, including timestamps, delivery status, routing details, and basic anti-abuse signals.
How We Use It
- Respond to inquiries and follow up on requests.
- Route messages to the correct inbox or team member.
- Operate, troubleshoot, and secure the website and email delivery flow.
- Maintain records needed for business, legal, or compliance purposes.
Email Delivery and Resend Routing
Contact form submissions are delivered using Resend and may be forwarded or routed to designated email destinations. Your submission data, message content, and related delivery metadata may therefore be processed by the email service provider, hosting infrastructure, and the inboxes configured to receive the message.
We use that routing only to deliver the message, manage replies, and protect the service from abuse. Access is limited to authorized personnel and service providers acting on our behalf.
Sharing and Retention
- We do not sell personal information.
- We may share information with vendors that help operate the site, email delivery, hosting, analytics, or security.
- We may disclose information if required by law, to protect rights, or to investigate abuse or security incidents.
- We retain messages only as long as needed for the purpose they were sent, unless a longer period is required.
Your Choices
If you want a message removed from active records or have questions about the way your information is handled, contact us through the site communication channel used to send the message. We will review requests in line with applicable law and operational requirements.